Privacy Policy

1. Overview

OnXeon ("we", "us", "our") provides enterprise implementation, integration, and support services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website or engage our services.

2. Information We Collect

We may collect the following categories of information:

• Contact details such as name, email address, company name, and job title.
• Communication content, including messages submitted through forms or email.
• Technical and usage data such as browser type, device data, page interactions, and approximate location derived from IP address.
• Project-related information provided during sales or service discussions.

3. How We Use Information

• To respond to inquiries and provide requested services.
• To manage delivery, support, and communication related to client projects.
• To improve website functionality, performance, and user experience.
• To meet legal, security, accounting, and compliance requirements.

4. Legal Basis (Where Applicable)

Where required by law, we process personal data based on one or more legal grounds, including consent, contractual necessity, legitimate interests, and compliance with legal obligations.

5. Sharing and Disclosure

We do not sell personal information. We may share information with:

• Service providers who support hosting, analytics, communication, and operations.
• Professional advisors (legal, accounting, compliance) where necessary.
• Authorities or regulators when required by law or to protect rights and security.

6. Cookies and Similar Technologies

We may use cookies and similar technologies for essential site operation, analytics, and performance improvements. You can control cookies through your browser settings.

7. Data Retention

We retain personal information only as long as needed for business purposes, legal obligations, dispute resolution, and enforcement of agreements.

8. Data Security

We apply reasonable technical and organizational safeguards to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. You may also have the right to object to certain processing or request data portability.

10. International Transfers

If data is transferred across jurisdictions, we take reasonable steps to use appropriate safeguards consistent with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last updated" date.

12. Project-Specific Agreements and Communications

Project-specific contracts or direct written communications (for example, signed agreements, proposals, email approvals, or messaging confirmations including WhatsApp) may include privacy and data-handling terms specific to that engagement.

Where applicable and lawful, those project-specific written terms will take precedence for that project over this general Privacy Policy.

This includes short written confirmations, including single-line messages, where they explicitly define privacy handling for a specific project.

13. Contact

For privacy-related inquiries, please use the contact inquiry form.

This policy provides a general website-level overview and should be reviewed with qualified legal counsel to confirm suitability for your operating jurisdiction and contractual model.